Broadcast International is a leading provider of video-powered broadcast solutions, including IP, and digital satellite, Internet streaming and other types of wired/wireless network distribution. Since 1984, the company has had consistent success in building and managing private satellite networks and providing video, audio and web broadcasting solutions to businesses worldwide. The company's patented CodecSys software is a breakthrough, artificial intelligence-based video compression technology that cuts video bandwidth requirements more than 80% over satellite, cable, IP and wireless networks. By slashing bandwidth needs, CodecSys enables a new generation of applications such as streaming video to cell phones, and offers unprecedented price/ performance benefits for existing applications such as HD video. Broadcast International is a public company (OTC BB: BCST) headquartered in Salt Lake City, UT.
Broadcast International serves businesses by providing video-powered communication and learning networks utilizing satellite and alternative technologies.
The people of Broadcast International are committed to providing exceptional service and performing with integrity, innovation and industry. We believe that helping our customers become more successful will enable our company to profitably grow, thereby creating greater opportunity for the growth, development and esteem of each individual.
At Broadcast International, customer service is not just a department, it's an attitude that permeates our entire company. We also believe, as indicated by our mission statement, that excellent customer service begins internally. The performance of our employees is directly affected by their satisfaction with the company and each other. Satisfied employees stay with the company longer and use their experience to serve customers better.
While few companies can match our years of experience, it's the quality and duration of our client relationships that really set us apart. The fact is, we rarely lose customers. In fact, we've only had one current customer put their network out to competitive bid - and we won that back. We are still providing services to the first customer we sold; they are currently on their fourth, 5-year contact extension. Following are some of the reasons why BI clients stay - and stay satisfied.